
ROCK is committed to offering flexible, family-oriented, and evidence-based Autism services in Halton, and Applied Behaviour Analysis (ABA) services for Burlington, Oakville, Milton, and surrounding Halton areas.
We believe in building the capacity of both our clients and their families by teaching the skills needed to live productive, independent lives.
Look through our programs below to learn how we can support you.
Urgent Response Services
ROCK is pleased to be offering Urgent Response Service (URS), a FREE program through the Ministry of Children, Community, and Social Services (MCCSS). URS is delivered in partnership with ErinoakKids, Sunbeam Community and Developmental Services, and Dufferin Child and Family Services.
The Urgent Response Service provides free, time-limited (up to 12 weeks) services and supports intended to respond rapidly to one specific need for children and youth up to 18 years of age, and registered in the OAP to prevent further escalation of risk of harm to self, others, and/or property.
Eligibility
To be eligible for OAP urgent response services, you/your child must be:
- registered in the OAP; and
- experiencing one or more key high-risk factors that:
- Have started or worsened in the last 14 days.
- Can be supported by OAP urgent response services – you will find out through a standard intake process.
High-risk factors include:
- aggression;
- property destruction;
- violent thinking;
- fire setting;
- harm to animals;
- risk of exploitation;
- self-injurious behaviour;
- suicidal thoughts or behaviour;
- inappropriate sexual behaviour; and
- flight risk.
If you think you or your child may be eligible for OAP Urgent Response Services, contact Erinoak Kids or ROCK yourself to start the intake process and find out if you’re eligible.
Erinoak Kids erinoakkids.ca/URSReferral
Intake Services at 905-855-2690, ext. 6
ROCK’s Access and System Navigation
Call 289-266-0036, from Monday to Friday between 9 a.m. – 5 p.m.
You may also be referred to the OAP urgent response service by:
- an OAP care coordinator;
- a clinician delivering core clinical services; and
- other relevant professionals supporting you or your child.
Workshops and Drop-ins
Our Foundational Family Services workshops are designed with you in mind. There are a number of different offerings to suit your needs. Each workshop is open to anyone who is, or has a child registered, in the OAP. Please provide your OAP number when registering.
Some of the workshop topics include:
- toileting;
- communication;
- understanding behaviour;
- an introduction to ABA; and
- discussion about next steps after registered for the OAP.
Drop-ins are times set aside where youth can come together to socialize and meet other youth.
For more information on each event, please click the event titles below. You can register online, or call our access line at 289-266-0036. This line is answered Monday to Friday, from 9 a.m. to 5 p.m.
Teen Drop-In

Walk In
The Autism and Behavioural Services team offers free, single-session, walk-in appointments. Topics may include education about the changing Ontario Autism Program (OAP), general strategies regarding problem behaviour, or recommendations to assist in skill development.
Walk-ins can also be requested jointly with both a behaviour therapist and mental health professional.
To schedule a walk-in session, or to learn more about our readiness programs, please call ROCK’s access line at 289-266-0036 from Monday to Friday, 9 a..m. – 5 p.m.
Please have your OAP reference number available for your appointment.
High School Readiness
Transitioning from elementary school to high school is a big change, and can be stressful for any youth. Join one of ROCK’s behaviour therapists, where they will go through what to expect from high school with your teen with autism, and strategies for making the transition smooth. A 1:1 follow-up session can also be booked after the workshop to address specific social skills.
To schedule a high school ready session, please call ROCK’s access line at 289-266-0036 from Monday to Friday, 9 a.m. – 5 p.m.
Please have your OAP reference number available for your appointment.
Job Readiness
Navigating the world of employment can be difficult, especially for youth looking for their first job. The Autism and Behavioural Services program at ROCK is excited to present our Job Ready Program, designed for individuals with autism between the ages of 15 and 21.
To schedule a job-ready session, please call ROCK’s access line at 289-266-0036, from Monday to Friday between 9 a.m. – 5 p.m.
Please have your OAP reference number available for your appointment.
Visual Supports Clinic
Visual supports can provide structure and routine, promote understanding or expectation, provide reminders, encourage independence, and prevent frustration and anxiety. Schedule an appointment at our visual supports clinic where a behaviour therapist will create customized visual supports to use as a proactive strategy for you to take home, and provide tips on how to use them effectively.
Some examples of visual supports include:
- choice boards;
- visual schedules;
- first-then boards; and
- picture cards.
To book your appointment, call the access line at 289-966-0036.